Prepare for the ambulatory care nursing certification exam with this DVD recorded from the live Ambulatory Care Nursing Certification Review Course.The DVD contains an audio recording, Power Point slides from the Review Course, and printable syllabus. Earn 7.75 free contact hours by evaluating the course in the online library.


Telephone Triage is a growing specialty in nursing and is a service that is being offered in an increasing number of clinical settings. Unfortunately however, in spite of its complexity and the acknowledged high risk associated with this practice, many settings continue to offer care by telephone without the benefit of formal, well developed policies to guide that practice…..


This CE packet is a companion piece for the DVD series, Telephone Triage as Professional Nursing Practice: Improve Quality and Reduce Risk, approved for 22.2 hours of CE credit for nurses*. The packet may also be utilized as documentation of training and includes:


In order to practice safe, effective telephone triage, it is essential for the telehealth nurse to perform a comprehensive assessment upon which to base the plan of care. This manual includes 118 clinical templates to support a systematic, comprehensive assessment of your patient over the telephone…..


The practice of telephone triage and other forms of Telehealth nursing pose a significant risk to your organization, your personnel and your patients. Is your practice doing everything possible to decrease risk and assure quality in the delivery of care by telephone?…..


Based on current practice, nursing theory, research and experience, Carol & Liz present a balanced, common-sense, reality-based approach to the practice of telephone triage nursing. This book is a must-read for everyone working in the fields of ambulatory care and telehealth nursing, from manager to educator or front-line nurse…..